Frequently Asked Questions

These terms and conditions govern our relationship with you in relation to this website and we therefore ask that you read these terms and conditions, and the privacy section, carefully. If you have any questions about them, please contact [the webmaster] at [email address] before using this website.

We may change these terms and conditions and our privacy policy at any time by updating this page. You should check this page from time to time to review these terms and conditions and the privacy policy to ensure you are happy with any changes. Using or accessing this website indicates your acceptance of these terms and conditions and the privacy policy. If you do not accept these terms and conditions or the privacy policy, please do not continue to use this website.

top

ACCOUNT

I can't create an account.

You probably have javascript disabled, or are not using a compatible browser. We support internet explorer 6+, safari and firefox.

You'll need javascript and cookies enabled and flash player 9 installed to use our site

back

I can't log in to my account.

You will need javascript and cookies enabled to access the site. If you get persistent problems, please email us at Listen2Listings.com

back

I forgot my password.

There's a button underneath the login box. Or you can click here.

back

How do i change my email address?

You can do this on the account page. Click edit, then click the button that say's "account info".

back

How do i change my password?

You can do this on the account page. Click edit, then click the button that say's "account info".

back

How do I change my basic info?

You can do this on the account page. Click edit and modify your profile. Notice that changing your picture is not affected by pressing cancel!

back

top

PUNTER's

Is histen2listings free?

Very simply, Yes.

back

What is 'fan this band'?

'Fan this band' is a way for you to keep informed about your favorite bands you found on Listen2Listings by receiving notifications and news about those bands.

back

How do i 'fan a band'?

When your signed in go to the bands profile and click 'Fan this Band'.

back

The music preview wont play.

You need javascript and cookies enabled and flash player 9 to use Liste2Listings

back top

BAND's

How do i upload my track?

Firstly, you can only do this if you signed up as a band

Click the media tag on your account menu and you'll see a box with a play button and another button which say's browse. Click the browse button and choose your track.

Make sure the track is mp3 format and is less than 600kb in size

back

What is the File size limit for the preview track?

600kb - we will also only every play the first 30 seconds. We don't mind how long the track is (we'll edit it), but it has to be less than 600kb.

back

Whats the best compression rate for a 30 second mp3?

You should be fine compressing using 128kb mp3 audio

back

The town i'm playing in isnt listed, how do i add a new location?

if you know how to add a venue already, skip the next line ;-)

If you know the town you're playing isn't listed, then you would've seen the box that pops up to help you choose a venue. At the bottom of this is a button that says "add a new venue". Click on that

When the box to add a new venue appears, you can select country, town or region. Simply select the country, then click add new region to add a new region, if require, or add new town to add a new town.

Note - if you add a new region, you must add a new town

Also note, we've left this open to help you out, please dont' abuse the system - check to see if the town you want is there before adding more

Please also note that we do keep track of who enter's what towns, so you'll get a note from us congratulating you on any really dumb or false ones (and a proper ticking off too!)

back

The venue i'm playing isnt listed, how do i add a new venue?

In the box that pops up to let you choose a venue, you simply click on the "choose venue" link

back

Why only a 30 second sample of a track?

to hear more of your track they can visit the bands profile.

back

How do i add my band to event thats already listed?

Short answer is that you can't - only event organisers can add bands to an event. Contact the event organiser and ask them to add you.

back

An event listed has been cancelled, how do i delete the listing?

top

PROMOTER's

Why cant i upload a track?

You've probably got it in the wrong format, or it's too long (has to be less than 600kb). If you can't see the track uploading interface (it's in the media section of your account page) then you need to download flash player 9

back

How do i add a band to an event?

This is simple, if it's your event - simply locate your event in your upcoming events box - it's at the bottom of your account window - and click edit. You then can add bands by clicking the link at the bottom of the edit event window (on the right).

back

A band I'm promoting isnt on Listen2Listings yet, How do i invite them?

You do this from the window that pops up and lets you choose a band. You will need the band's valid email address to invite them.

back

If i invite a band to Listen2listings whilst add an event will they automatically be added to my event when they sign-up?

Yes, they're already listed in the event, but they wont have their track available until complete their sign up and upload one

back top

VENUE's

How do i put my venue details on L2L?

You will have to first add an event that you are hosting at your venue, so you will need to sign up as a promoter or band, and then when you are specifying the event details, follow the instructions as explained here.

back

The venue details listed have changed, how can i amend them?

We would be most grateful to receive updates, please email us at: info@listen2listings.com.

back

An event listed has been cancelled, how do i delete the listing if i didnt list it?

You can't you'll have to contact the individual who listed the listing. If you are on the bill, you can view the event from your account window - notice a link that says VIEW. Click this, then remove yourself from the bill.

back top

MEDIA

I'm a journalist and I want to talk to someone at Listen2Listings. Who can i contact?

We'd be glad to hear from you, simply mail info@listen2listings.com.

back top

SITE

How do i report an error?

We'd be grateful to receive error reports please email us at info@listen2listings.com.

back